General Terms and Conditions (GTC)

Status: January 2026

1. General

These General Terms and Conditions ("GTC") apply to all contracts concluded between Rareté Studios GmbH (hereinafter referred to as the "Seller") and consumers for the sale of goods via the Seller’s online shop at www.raretestudios.com.

Individual agreements made with customers in specific cases shall take precedence over these GTC.

These GTC apply exclusively to consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self‑employed in nature (§ 13 BGB).

2. Subject of the Contract

The Seller manufactures personalized fine‑jewelry bracelets, in particular name bracelets, which are handcrafted individually according to the customer’s specifications (e.g. bracelet length, letters or names) and subsequently shipped to the customer.

In return, the customer undertakes to pay the agreed purchase price and any applicable shipping costs. Payment is due in advance immediately after conclusion of the contract.

3. Conclusion of Contract

The products presented in the online shop do not constitute a legally binding offer, but an invitation to place an order.

By completing the ordering process and submitting the order via the order button, the customer submits a legally binding offer to purchase the selected goods.

The ordering process comprises the selection of a product, the entry of individual specifications (such as bracelet length and/or name), placement of the product in the shopping cart, entry of contact and delivery details, selection of shipping and payment method, and final review of the order.

The contract is concluded only when the Seller expressly accepts the customer’s offer by sending an order confirmation email or by dispatching the goods.

The contract text is not stored by the Seller in full. Customers may print or save the order details before submitting the order.

4. Exclusion of the Right of Withdrawal

Consumers generally have a statutory right of withdrawal for distance contracts.

However, pursuant to § 312g para. 2 no. 1 BGB, the right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

All bracelets manufactured by the Seller are made to order and customized according to the customer’s personal specifications (e.g. length, letters, names). Therefore, no right of withdrawal applies once the contract has been concluded.

5. Withdrawal by the Seller

The Seller is entitled to withdraw from the contract if, despite having entered into a congruent covering transaction, the Seller is not supplied correctly or on time by its suppliers through no fault of its own.

In such cases, the Seller shall inform the customer without undue delay and refund any payments already received.

6. Prices and Payment

All prices stated in the online shop include statutory value‑added tax (VAT).

Shipping costs are indicated separately during the ordering process.

Payment is due in advance using the payment methods offered in the online shop.

7. Delivery and Shipping

Delivery times are stated in the respective product descriptions. Where delivery times are indicated in working days, weekends and public holidays are excluded.

The delivery period begins on the working day following acceptance of the order by the Seller.

In cases of force majeure or other unforeseeable circumstances beyond the Seller’s control (e.g. strikes, epidemics, official measures), delivery times shall be extended appropriately. If the delay becomes unreasonable, the customer is entitled to withdraw from the contract.

Goods are shipped to the delivery address provided by the customer. If goods are returned due to circumstances attributable to the customer, the customer shall bear the costs of reshipment.

For deliveries outside the European Union, additional customs duties, taxes or fees may apply and are to be borne by the customer.

8. Warranty and Material Defects

The statutory warranty rights apply.

The goods are free from material defects if they have the agreed quality at the time of transfer of risk. In the absence of an agreement on quality, the goods are free from defects if they are suitable for the intended use under the contract or, alternatively, for customary use and have a quality customary for goods of the same type.

If a defect becomes apparent within twelve (12) months from the transfer of risk, it shall be presumed that the goods were defective at the time of transfer of risk, unless this presumption is incompatible with the nature of the goods or the defect (§ 477 BGB).

9. Subsequent Performance

In the event of a defect, the customer may initially demand subsequent performance in the form of rectification or replacement, at the Seller’s discretion.

The Seller shall bear the costs necessary for subsequent performance, including transport, labor and material costs.

The Seller may refuse a chosen form of subsequent performance if it is only possible at disproportionate cost.

10. Withdrawal, Reduction, and Damages

If subsequent performance fails or is unreasonable, the customer may withdraw from the contract or reduce the purchase price in accordance with statutory provisions.

Claims for damages or reimbursement of expenses exist only within the scope of statutory liability and subject to the limitations set out below.

11. Limitation of Liability

The Seller shall be liable without limitation in cases of intent, gross negligence, injury to life, body or health, and under mandatory statutory liability (e.g. Product Liability Act).

In cases of slight negligence, the Seller shall only be liable for the breach of essential contractual obligations (cardinal obligations), limited to foreseeable, contract‑typical damages.

12. Retention of Title

The goods remain the property of the Seller until full payment of the purchase price has been received.

13. Final Provisions

The contract language is German. An English version may be provided for convenience only. In case of discrepancies, the German version shall prevail.

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.

The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

If individual provisions of these GTC are or become invalid, the remaining provisions shall remain unaffected.